53 year old former IT specialist Nigel Clarke from Kent, England started a searchable website entitled 'Please Press 1'. While the site was developed mainly for users in the U.K. there is also a option under step 1 to search places in the Untied States. Since this is a relatively new site, there may not be the specific menu information your looking for under U.S. options. However, many of these companies use the same menus internationally. So I suggest if you can't find a number in the U.S. database try looking it up under the U.K option.
I've found it surprising how many times just pressing '0' (for operator) worked for me. Alternatively it's been suggested to try #0 or 0#.
Then on the other hand, just because you may get a hold of a real live person (with a really hard to understand dialect) doesn't mean you arrived at the gates of paradise. I've been reading when some reps get annoyed they stick you on hold anyway for a few minutes then drop the call.
Still others have been known for promising to make all your dreams come true only to find out the computer keyboard clicking was a ruse. What you heard in the background was more likely a nail clipper since nothing was actually resolved. Oh well at least you bought a few more weeks of false comfort.
Here's my favorite one. Someone takes your call who identifies himself as Jimmy D. Badut (since your couldn't pronounce their real name in Indonesian anyway). Later on you find out that 'Badut' in Indonesian means "clown". That's right you just spoke to Jimmy D' Clown. :-)
This happened to us a few years back when we were trying to settle a will on property owned by the late mother-in-law with the former 'Wachovia Bank' before it became 'Wells Fargo'. We'd call the same number we were given but never ended up in the same office in the same state twice. After we were considered a pain in the ass, I suppose, we and our lawyer would receive letters signed by a Mr. Theodore P. Jones. Whenever we'd call back the phone number on the letter and no matter who we spoke with ever heard of him. Years later I found out they used the name ' Theodore P. Jones' as code for.. well basically, this caller's a pain-in-the-ass to whomever would answer the phone at that particular 'Wachovia' office. I also found out a number of estate attorneys nicknamed this former bank as 'Walk-All-Over-Ya'.
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